One of my first posts here on college kara was entitled "Bubbles or bust." and talked about the pros and cons of bubble necklaces. I decided to take up an offer I saw on Facebook from a store called "The Poke a Dot Shop" based out of Tulsa, Oklahoma. I also spoke about this purchase in another post.
I placed my order with them for a wine red bubble necklace on August 21st while I was on vacation in Pennsylvania. Unfortunately, I have yet to receive my order even though I paid for my necklace just over two months ago.
I'm especially saddened because due to posts on their Facebook, it sounds as if they've completed and shipped their orders placed since mine, and I have yet to receive my bubble necklace.
I have contacted their customer service via email twice already and have also called their provided number, but have yet to hear anything back other than an automated response.
This is both disappointing and disheartening because I would like to receive the item I have already paid for, and the event I purchased the necklace for has already come and passed.
Have any of you purchased something from The Poke a Dot Shop?
CK
CK - I too am completely disappointed by this process. I ordered 8/22, paid then and hae yet to receive my necklace. I call and call and it just rings with no answer...I have sent 3 e-mails and received no response. Now it appears as if their facebook page has been taken down. I don't know what to do, besides call my credit card and let them know it was a fraud charge...
ReplyDeleteThey are dishonest people and run a dishonest business. I ordered two neckalaces in September and still haven't recieved them. They have not responded to emails or phone calls. I'm filing a complaint with Paypal.
ReplyDeleteI called paypal yesterday and they gave me a refund! Maybe you could do the same. good luck!
ReplyDeleteSAME HERE! I am past the 45 days with paypal (ordered 8/31) so had to take it up with my credit card company. Glad we are not alone!
ReplyDeletethank you so much for commenting, all of you! i was able to file a complaint with paypal today and was also able to apply for a refund with my bank! i hope that all of you are able to do the same. i am so disappointed in this entire process!
ReplyDeleteI ordered on 8/2 and have received nothing. There is a group on Facebook for all of us who have been scammed! Just search for Poke A Dot Shop Complaint Info Group!
ReplyDeleteI ordered 3 and got them all. Sounds like the offer went viral.
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